Commercial Vehicle Direct at Brightside Park, Severn Bridge, Aust, Bristol

Contacts

Phone:
+44 333 005 2595

Address:
Brightside Park, Severn Bridge, Aust, Bristol, England BS35 4BL

Web site:
cvd-insurance.co.uk

Categories:
Insurance agency  

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Reviews

• ★ ☆ ☆ ☆ ☆

  07.08.2018

  Dan Brooks
  Please please please, avoid this company at all costs - They mis-sold me a policy, charged me a large deposit, charged me again for the next month and then forced me to cancel my policy after mis-selling me the cover on a commercial vehicle.
  
  They will leave you on hold for 10 minutes + at a time purely to waste your time. There is a sales rep called Courtney who is completely embarrassing. You can appreciate why she works on the phone as a salesperson in an office as she is arrogant, rude, unhelpful and completely useless - she struggles with the most menial of tasks and isn't there to help, quite the opposite. They refuse to send any audio notes of our calls after asking for 2 weeks; Courtney is well and truly the worst customer service advisor you will ever come across. She is incapable of even the most basic tasks. She is totally useless.
  
  It's completely laughable as they have now cancelled my policy after mis-selling it and are now trying to enforce debt collectors on our company. We have now escalated this in a legal capacity to re-coop any funds that have entered their account as they have failed to co-operate with any of our requests to send across proof of our initial conversations.
  
  Total bandits, filled with young sales people who will take advantage of you at any opportunity. If you do one thing today, stay very clear of this company.

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